November 17, 2011

MHA Honors Dial for Visionary Leadership in Health Care



Marcia Dial, CEO, Scotland County Hospital is pictured with Herb Kuhn, President & CEO of the Missouri Hospital Association following Dial's selection as the MHA's Visionary Leadership In Health Care award winner.

JEFFERSON CITY, Mo. - Two Missouri hospital executives have been honored by the Missouri Hospital Association for their contributions to improving the health of their communities. The recipients of MHA's 2011 Visionary Leadership Awards are Marcia R. Dial, CEO of Scotland County Hospital in Memphis, Mo., and James M. Sanger, CEO of SSM Health Care - St. Louis.

The awards were presented Thursday, Nov. 10, during a dinner ceremony at MHA's 89th Annual Convention & Trade Show in Osage Beach, Mo.

MHA recognized Marcia Dial for her dedication to building a health system to address the medical needs of the rural communities that the hospital serves. Under Dial's leadership, Scotland County Hospital has transformed from a struggling hospital to a technology-savvy health system with state-of-the-art equipment and facilities that is nearing completion of a fully integrated electronic medical records system. Her recruitment of physician specialists and allied health professionals enables patients to receive care close to home. Dial understands access to health services is vital in rural communities. The hospital has three rural clinics in three counties, and Dial has coordinated with county health officials to provide health services in one location for residents.

"Marcia is a passionate advocate for rural health care," said Herb B. Kuhn, MHA president and CEO. "She harnesses her energy and knowledge of the community to identify defined areas of need and build effective programs, partnerships and funding systems to address them."

Under Dial's leadership, the hospital used grant funding to create the Northeast Missouri Diabetes & Obesity Center. Nearly 50 patients are seen twice each month at the center, and patients, family members and caregivers can attend monthly support meetings at the center. Dial also was instrumental in securing grants for broadband connections so clinics in outlying counties could use telemedicine services for radiology, EKG and pharmacy services.

James M. Sanger, FACHE, was honored for his leadership in reorganizing SSM Health Care - St. Louis to improve efficiency, access to services and quality of care.

"Jim isn't afraid to think big," Kuhn said. "As CEO of SSM Health Care - St. Louis, he has worked tirelessly to promote integration and collaboration, bringing the best services to a broader community of patients."

Sanger created an organizational model in which SSM hospitals work together to deliver the highest level of care at every SSM hospital and facility. He has divided hospitals in the area geographically to emphasize efficiency and encouraged hospital presidents to strengthen community relationships and dedicated service lines. The model focuses on expanding patient care resources for all SSM hospitals in St. Louis to increase patients' access to the latest technology and leading health services, regardless of their location or city. Under Sanger's vision, SSM Health Care - St. Louis has been able to implement best practices throughout the system, including a new nursing model of relationship-based care in which process improvements developed by the nursing teams enable caregivers to spend more time with patients. These systems support better coordinated care and have led to improved patient outcomes.

Under Sanger's leadership, the SSM Health Care - St. Louis system was honored with a Missouri Quality Award in 2010 - the first health system to receive the award. In 2010 and 2011, the system was recognized by the St. Louis Business Journal as one of the city's "Best Places To Work."

The Missouri Hospital Association is a not-for-profit association in Jefferson City that represents 154 Missouri hospitals. In addition to representation and advocacy on behalf of its membership, the association offers continuing education programs on current health care topics and seeks to educate the public, as well as legislative representatives, about health care issues.

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